Job Title: People and Culture Manager (Remote)
Report to: CEO office
An exciting opportunity to become a key player in a health and wellness company. At
Redmint, we integrate traditional healing with modern wellness to create a holistic
lifestyle that enhances well-being from the inside out. Our urban wellness sanctuaries in
San Francisco offer holistic services, herbal skincare, wellness remedies, and
community events, fostering a culture of selfcare and vitality.
Summary:
We are looking for a People & Culture Manager who is passionate about building a
strong, engaged, and high-performing team. This role is critical in shaping company
culture, talent development, and employee experience while ensuring Redmint maintains
adequate staffing levels to deliver exceptional service.
The ideal candidate is a proactive
leader, a culture builder, and an HR professional with experience in recruitment,
coaching, training, team and culture development and schedule management.
Key Responsibilities:
• Culture & Engagement:
o Champion and foster a positive, inclusive, and wellness-focused company
culture that aligns with Redmint’s mission and values.
o Create a thriving workplace environment where employees feel valued,
engaged, and motivated, making Redmint a sought-after employer.
o Cultivate a culture that attracts and retains top talent, ensuring alignment with
company values and long-term business success.
• Talent Acquisition & Recruitment:
o Proactively assess staffing needs and recruit top talents, including
acupuncturists, massage therapists, estheticians, front desk concierge, sound
and energy healers, departmental leads, and housekeeping staff.
o Conduct online research of job candidates to ensure hiring the best
candidates.
• Hiring & Onboarding:
o Manage the full-cycle recruitment process, including job postings, recruiting
campaigns, proactive talent searches, and candidate screening to attract top
talent.
o Coordinate initial screening, interviews and facilitate hiring decisions, ensuring
a seamless and efficient selection process.
o Oversee contract negotiation, onboarding, and integration, ensuring new hires
are set up for success from day one.
o Align staff scheduling with hiring needs, ensuring proper workforce planning
and operational efficiency.
• Staffing & Schedule Management:
o Ensure optimal staffing levels to support seamless business operations while
promoting work-life balance for employees.
o Oversee and manage employee shift schedules, ensuring appropriate
coverage and efficiency.
o Proactively assess staffing needs, preventing understaffing while maintaining
operational flexibility.
o Identify and address performance concerns, adjusting schedules as necessary
to uphold service quality and team productivity.
o Strategically plan staffing adequacy, aligning workforce capacity with business
demands to optimize efficiency and employee well-being.
• Training & Development:
o Design and implement comprehensive employee training programs, coaching,
and career development initiatives to enhance skills, support growth, and
improve staff retention.
o Establish and maintain relationships with schools, training institutions, and
industry organizations to create a strong talent pipeline and recruitment
opportunities.
o Identify and recommend relevant training events, workshops, and professional
development opportunities tailored to employees’ roles and career aspirations.
• Employee Relations & Support:
o Act as the primary HR point of contact, addressing employee concerns with
professionalism, confidentiality, and a solution-oriented mindset to foster a
positive work environment.
o Develop, engage, and motivate staff by implementing employee recognition
programs, fostering open communication, and providing ongoing support for
professional growth and job satisfaction.
• HR Operations:
o Liason with external HR and payroll vendors to ensure accurate processing
and full compliance with California labor laws and HR best practices.
o Maintain and organize employee records securely, ensuring all documentation
is filed accurately, timely, and in compliance with company policies and legal
requirements.
• Performance Management:
o Lead performance improvement processes (PIP) for employees who require
additional support and development.
o Conduct regular discussions with staff on client feedback and retention rate to
ensure high-quality service and alignment with Redmint’s standards.
o Provide coaching, mentorship, and constructive feedback to employees to
enhance performance, engagement, and professional growth.
• Special Projects & Initiatives:
o Lead all aspects of HR functions.
o Special assignments on people-culture-related projects set forth by senior
management to drive continuous improvement in people management and
workplace experience
Requirements
Qualifications and Requirements:
• 8+ years of HR experience, including recruitment, employee engagement,
training, and company culture development.
• Proven ability to attract, hire, and retain top-tier practitioners and support staff.
• Strong knowledge of California employment & labor laws (preferred/nice to have).
• Experience managing shift scheduling and workforce planning.
• Ability to conduct online research and talent sourcing to find and engage the best
candidates.
• Excellent communication and interpersonal skills to foster strong employee
relationships.
• Hands-on and adaptable—comfortable in a fast-paced, startup-like environment.
• Self-motivated with a can-do attitude and a strong sense of ownership.
• Ability to multitask, problem-solve, and prioritize in a dynamic setting.
• Tech-savvy with proficiency in Microsoft Office and HR management platforms.
• Bachelor’s degree in HR, Business, Liberal Arts, or a related field required
• Prior experiences in working in US California time zone.